Housekeeper

HotelJobs.co.za

7 reviews

Ceres, Western Cape

Full-time

Job details

Job Type

Full-time

Full Job Description

A private game reserve is looking for housekeepers to join their team. The successful candidate is required to maintain the up-keep of all guest rooms, public areas and corridors clean and neat.



Requirements


1 - 2 years’ experience in Housekeeping in a 4 or 5 Star Hotel/game reserve

Good communication skills

Ability to work without supervision

Customer / staff focused

Team orientation

Attention to detail

Preference will be given to South African Citizens

Must live in the Ceres or Touws Rivier or this is a live in position.


Key Responsibilities


Respond promptly to requests from guests and other departments.

Fill caddy with supplies and transport to assigned area.

Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

Replace guest amenities and supplies in rooms.

Ensure that room keys are kept safe

Replace dirty linens with clean items and make beds.

Clean bathrooms and refill toilet paper when needed.

Remove trash, dirty linen, and room service items.

Check that all appliances are present in the room and in working order.

Straighten desk items, furniture, and appliances.

Dust, polish, and remove marks from walls and furnishings.

Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).

Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information.

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language.

Support team to reach common goals.

You will also be scheduled to work in the Soil Room, Linen room, Public Area and Housemen, necessary training will be given for each area.

Public areas are to be kept clean and hygienic at all times.

Public areas need to be kept clean and hygienic at all times

All public bathrooms to be cleaned daily

Bathrooms need to be checked every half an hour and stocked with the necessary amenities

Ensure that there are always two rolls of toilet paper and a bottle of air-freshener on the cisterns.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.


Please note that only suitable candidates will be contacted.